Refund policy

30-Day Money-Back Guarantee

If you're not happy with your order, email us at support@copperhousegoods.com within 30 days of delivery and we'll make it right.

How it works
- Include your order number and a quick note on what went wrong.
- Approved refunds go back to your original payment method within 5 business days.
- You don't need to send the item back.

Damaged, defective or wrong item
Send us a photo within 30 days of delivery and we'll send a free replacement or a full refund, whichever you prefer.

Lost packages
If your tracking shows no delivery within 30 days of your order, contact us for a full refund or a free replacement.

Limits
One guarantee claim per customer. Orders that show signs of abuse of this policy may be declined.